Offices & Departments

The Consular Section

Mission Statement

Through an empowered team, the consular section is committed to providing superior service in pursuit of four principal objectives:

1. Promote the safety and welfare of American citizens in Congo,
2. Protect the United States and its residents by prohibiting the entry of those with intent to do harm,
3. Facilitate the travel of legitimate visa applicants to the United States, and
4. Represent the best of America by providing prompt, courteous and professional service to all customers.

Contact Information

Location:

Avenue des Aviateurs, No. 310
Kinshasa, Gombe

(Note: The entrance to the Consular Section is located on Avenue Dumi around the corner from the Embassy main entrance and across from St. Annes's Residence.)

Avenue des Aviateurs, No. 310Kinshasa, Gombe(Note: The entrance to the Consular Section is located on Avenue Dumi around the corner from the Embassy main entrance and across from St. Annes's Residence.)

Telephone and Email:

Embassy Switchboard: 081-CALLUSA (081.556-0151)
Fax: 081.556.0173
(Note: When dialing from the United States dial 011.243.81 + number)
Email: AEKinshasaConsular@state.gov

American Embassy
310 Avenue des aviateurs
Commune de la Gombe
Kinshasa, DRC
American Embassy

Or

American Embassy
B.P. 397
Kinshasa 1
DRC

U.S. Mailing Address:
American Embassy
Unit 31550,
APO, AE 09828 - USA.

Emergency Contact Information

In the event of an emergency after business hours or on the weekend, call the Embassy switchboard at 081-CALLUSA and ask to speak to the Consular Duty Officer. For persons outside the Kinshasa area who need to communicate with the Embassy on an urgent matter and cannot reach the Embassy by telephone, we suggest that you contact your warden, a regional organization such as an NGO, or a business or U.N. agency in your area to inquire if they might be able to assist by telephone or radio. In addition, you might try to contact other Americans in your area who might be members of the Embassy's warden system.

Hours of Operation

The Consular Section is open for U.S. citizen from 8:00 a.m. - 4:00 p.m., Monday through Thursday and from 8:00 a.m to noon on Friday. For routine services, we recommend that you avoid calling or visiting in the morning on Monday, Tuesday, Wednesday or Thursday as these times are dedicated for visa processing and the waiting time might be lengthy.

Avenue des Aviateurs, No. 310Kinshasa, Gombe(Note: The entrance to the Consular Section is located on Avenue Dumi around the corner from the Embassy main entrance and across from St. Annes's Residence.)