Embassy of the United States

Offices & Departments

The Consular Section

Mission Statement

Through an empowered team, the consular section is committed to providing superior service in pursuit of four principal objectives:

1. Promote the safety and welfare of American citizens in Congo,
2. Protect the United States and its residents by prohibiting the entry of those with intent to do harm,
3. Facilitate the travel of legitimate visa applicants to the United States, and
4. Represent the best of America by providing prompt, courteous and professional service to all customers.

Contact Information

Location:

Avenue des Aviateurs, No. 310
Kinshasa, Gombe

(Note: The entrance to the Consular Section is located on Avenue Dumi around the corner from the Embassy main entrance and across from St. Annes's Residence.)

Avenue des Aviateurs, No. 310 Kinshasa, Gombe (Note: The entrance to the Consular Section is located on Avenue Dumi around the corner from the Embassy main entrance and across from St. Annes's Residence.)

Telephone and Email:

Embassy Switchboard: 081-CALLUSA (081.556-0151)
Fax: 081.556.0173
(Note: When dialing from the United States dial 011.243.81 + number)
Email: AEKinshasaConsular@state.gov

Congolese Mailing Address:

Ambassade des Etats-Unis
310,  Avenue des Aviateurs
Commune de la Gombe
Kinshasa, RDC

Or

Ambassade des Etats-Unis
B.P. 697
Kinshasa 1
DRC

U.S. Mailing Address:

U.S. Embassy
Consular Section
Unit 2220, Box 106
DPO, AE 09828

Emergency Contact Information

In the event of an emergency after business hours or on the weekend, call the Embassy switchboard at 081-CALLUSA and ask to speak to the Consular Duty Officer. For persons outside the Kinshasa area who need to communicate with the Embassy on an urgent matter and cannot reach the Embassy by telephone, we suggest that you contact your warden, a regional organization such as an NGO, or a business or U.N. agency in your area to inquire if they might be able to assist by telephone or radio. In addition, you might try to contact other Americans in your area who might be members of the Embassy's warden system.

Hours of Operation

Welcome to the Consular Section of the U.S. Embassy in Kinshasa!

1.     Hours for Public Inquiries

• General Inquiries
  Please call at 081-884-6859, Monday to Friday from 8:00 a.m. to 12:00 p.m.
•  American Services
  Please call at 081-884-4609, Monday to Friday from 8:00 a.m. to 12:00 p.m. or after hours for emergencies at 081-556-0151.
• Immigrant Visa Services
  Please call at 081-880-5847, Monday from 3:00 p.m. to 5:00 p.m. and Thursday from 10:00 a.m. to 12:00 p.m.
• Nonimmigrant Visa Services
  Please call at 081-880-3724 Monday to Thursday from 2:00 p.m. to 4:00 p.m.
• Notarial Services
  Please visit our office on Monday from 8:00 a.m. to 9:00 a.m.

2.      American Citizen Services

• Emergencies
  Please visit our office Monday through Thursday from 7:30 a.m. to 5:15 p.m. Friday from 7:30 a.m. to 12:30 p.m.  or call at 081-884-4609, Monday to Friday from 8:00 a.m. to 12:00 p.m.    After hours please call at 081-556-0151
• Registration
  Please visit our office Monday through Thursday from 2:00 p.m. to 4:00 p.m. or please go online at http://registration.state.gov
• Passport and Report of birth Services
  Please visit our office Monday from 8:00 a.m. to 12:00 p.m. and Friday from 8:00 a.m. to 12:00 p.m.
  

3.     For Immigrant Visa Services

• Appointments 
  
  * By phone at 081-880-5847: Monday from 3:00 p.m. to 5:00 p.m. and  Thursday from 10:00 a.m. to 12:00 p.m.
  
  * By email at AEKinshasaConsular@state.gov  from Monday thru Friday.
• Status of Case
  Please send an email to AEKinshasaConsular@state.gov or check the immigration website at www.uscis.gov
• Documents required
  Please send an email to AEKinshasaConsular@state.gov or check our website at http://Kinshasa.usembassy.gov
  

4.     Nonimmigrant Visa Services

• Official Travel
  
  * DRC government employees with previous official visas (A&G) for less than two years may have their office of protocol drop their applications and supporting documents on Tuesday, Wednesday and Thursdays from 10:30 a.m. to 12:00 p.m.
  
  * New official travelers for the DRC government should make an appointment online at http://Kinshasa.usembassy.gov
  
  * International organizations employees applying for G4 visas may have their office protocol drop their applications and supporting documents on Tuesday, Wednesday and Thursdays from 10:30 a.m. to 12:00 p.m.
  
• Private travel or others
  Please make your appointment through our website at http://Kinshasa.usembassy.gov