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U.S. Citizen Services

Consular Information Program

Updated on July 22nd, 2015

Information is available from the Consular Section of the Embassy in the following ways:

  • Travel Warnings are issued when the Department of State decides based on all relevant information, to recommend that all Americans avoid travel to a certain country. 
  •  Travel Alerts are issued as a means to disseminate information quickly about relatively short-term and/or trans-national conditions that would pose significant risks to the security of American travelers.
  • Consular Information Sheets are available for every country in the world. They include such information as the location of the U.S. embassy or consulate in the country, unusual immigration practices, health conditions, crime and security information, road safety, unusual currency and entry regulations, and drug penalties. Consular Information Sheets present information so travelers can make knowledgeable decisions concerning travel to a particular country.
  • Emergency Messages provide information to American citizens who have registered with the U.S. Embassy in the Democratic Republic of the Congo (DRC).

How to Access Consular Information Sheets, Travel Warnings and Travel Alerts and How to Register

Consular Information Sheets, Travel Warnings and Public Announcements are available at U.S. Embassies and Consulates.  They are also available on the Department’s Web site at http://travel.state.gov/.  In addition, on this site you can find information on passports and visas, international adoption, international child abduction services, and legal assistance abroad.

Up to date information on travel and security can also be obtained online at http://travel.state.gov/.

American citizens are strongly advised to register their travel or residence in DRC in order to receive emergency and other assistance from the U.S. Embassy. If you would like to make your registration online, you may do it anywhere there is internet connection or visit our office where a computer is available in our waiting room from Monday through Thursday from 1:00 p.m. through 4:00 p.m. Registration can be done in person at the online at: https://travelregistration.state.gov/ibrs/ui/, using the above-referenced link.

How to Contact the Consular Section in Kinshasa:

Emergencies during business hours

U.S. citizens should call 081-884-4609 (Monday through Friday, 8:00 a.m. to 12:00 p.m.) or 081-556-0151 or 081-225-5872 and ask to speak with someone in the American Citizens Services Unit of the Consular Section.

Emergencies after-hours

For after-hours emergencies, U.S. citizens should call 081-556-0151 or 081-225-5872 and ask to speak with the duty officer.

General Inquiries

American Citizens Services

  • American Citizen Services Routine inquiries: 081-884-4609 (Monday through Friday, 8:00 a.m. to 12:00 p.m.)
  • General Public: 081-884-6859 (Monday through Friday, 8:00 a.m. to 12:00 p.m.) or email at AEKinshasaConsular@state.gov
  • U.S. Congress:  Email at Congressionalkin@state.gov
  • United States Citizens should send an email to AEKinshasaConsular@state.gov to request an appointment or call at 081-884-4609 (Monday through Friday, 8:00 a.m. to 12:00 p.m.) for guidance.  If you would like to make your registration online, you may do it anywhere there is internet connection or visit our office where a computer is available in our waiting room from Monday through Thursday from 1:00 p.m. through 4:00 p.m.  However, to avoid lengthy delays, particularly during summer months, we urge you to come to the consular section on those times listed above.

Immigrant Visas

Please call at 081-880-5847, Mondays 3:00 p.m. to 5:00 p.m., Thursday 10:00 a.m.  to 12:00 p.m.

How the Consular Section Contacts You:

Both informational and emergency messages are sent to Americans living in DRC through the warden cascade system. Messages are sent via email, radio and as needed by text messaging (SMS).  You will not receive messages if you are not registered.