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U.S. Citizen Services

General Information

Updated July 22nd, 2015

Note: All routine consular services at the U.S. Embassy in Kinshasa, D.R. Congo are provided by appointment only to U.S. citizens visiting or residing in D.R. Congo. Emergency cases (such as medical emergencies, deaths or arrests involving American citizens) will still be handled on a walk-in basis during normal Embassy hours or after hours by calling the Embassy Duty Officer.

Steps to take to schedule your appointment at the U.S. Embassy in Kinshasa
1. Review our website to determine the specific service you need.
2. Ensure that all applications, forms, and additional documents are completed correctly before you come to your appointment. Photo copies of all original documents are required and cannot be done at the Embassy. For passport services, we strongly encourage you to complete passport and additional page forms online; please click on Complete Application Online and follow the instructions. For
3. Schedule your appointment: CLICK HERE
4. Print your appointment confirmation letter and bring it with you to your appointment.
Schedule one appointment per applicant per service. For example if you have two children where each requires a passport renewal, each child must have his or her own appointment.  If you have questions about what type of appointment you require, email ACSKinshasa@state.gov for additional assistance. Duplicate appointments for the same service will be deleted in the system without notice.
Cancel your original appointment in the system if you need to change the date. In order to cancel your appointment you will need a password which you can find on your appointment confirmation letter. Please email ACSKinshasa@state.gov for assistance.
Arrive on time for your appointment. If you are late to your appointment you may be asked to reschedule your appointment. When you arrive at the Embassy, please inform one of the guards that you are a U.S. citizen with an appointment and go directly to the Consular Receptionist window.
Additional links:
- DS-11 Application for a U.S. Passport
- DS-82 U.S. Passport Renewal Application for Eligible Individuals
- DS-5504 Application for a U.S. Passport - Name Change, Data Correction, and Limited Passport Replacement
- DS-4085 Application for Additional Visa Pages
- DS-64 Statement Regarding Lost or Stolen Passport
- DS-3053 Statement of Consent - Issuing a Passport to a Minor Under Age 16
- DS-5525 Statement of Exigent/Special Family Circumstances - Issuing a Passport to a Minor Under Age 16.

Note: All routine consular services at the U.S. Embassy in Kinshasa, D.R. Congo are provided by appointment only to U.S. citizens visiting or residing in D.R. Congo. Emergency cases (such as medical emergencies, deaths or arrests involving American citizens) will still be handled on a walk-in basis during normal Embassy hours or after hours by calling the Embassy Duty Officer.

Steps to take to schedule your appointment at the U.S. Embassy in Kinshasa

1. Review our website to determine the specific service you need.

2. Ensure that all applications, forms, and additional documents are completed correctly before you come to your appointment. Photo copies of all original documents are required and cannot be done at the Embassy. For passport services, we strongly encourage you to complete passport and additional page forms online; please click on Complete Application Online and follow the instructions.

3. Schedule your appointment: CLICK HERE

4. Print your appointment confirmation letter and bring it with you to your appointment.

  • Schedule one appointment per applicant per service. For example if you have two children where each requires a passport renewal, each child must have his or her own appointment.  If you have questions about what type of appointment you require, email ACSKinshasa@state.gov for additional assistance. Duplicate appointments for the same service will be deleted in the system without notice.
  • Cancel your original appointment in the system if you need to change the date. In order to cancel your appointment you will need a password which you can find on your appointment confirmation letter. Please email ACSKinshasa@state.gov for assistance.
  • Arrive on time for your appointment. If you are late to your appointment you may be asked to reschedule your appointment. When you arrive at the Embassy, please inform one of the guards that you are a U.S. citizen with an appointment and go directly to the Consular Receptionist window.

Additional links:
- DS-11 Application for a U.S. Passport
DS-82 U.S. Passport Renewal Application for Eligible Individuals
- DS-5504 Application for a U.S. Passport - Name Change, Data Correction, and Limited Passport Replacement
- DS-4085 Application for Additional Visa Pages
- DS-64 Statement Regarding Lost or Stolen Passport
- DS-3053 Statement of Consent - Issuing a Passport to a Minor Under Age 16
- DS-5525 Statement of Exigent/Special Family Circumstances - Issuing a Passport to a Minor Under Age 16.