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Emergencies

Emergencies during business hours

U.S. citizens should call 097-261-6145 (Monday through Friday, 8:00 a.m. to 12:00 p.m.) or 081-556-0151 or 081-225-5872 and ask to speak with someone in the American Citizens Services Unit of the Consular Section.

Emergencies after-hours

For after-hours emergencies, U.S. citizens should call 081-556-0151 or 081-225-5872 and ask to speak with the duty officer.

General Inquiries

American Citizens Services

  • American Citizen Services Routine inquiries: 097-261-6145 (Monday through Friday, 8:00 a.m. to 12:00 p.m.)
  • General Public: 081-884-6859 (Monday through Friday, 8:00 a.m. to 12:00 p.m.) or email at ACSKinshasa@state.gov 
  • U.S. Congress:  Email at Congressionalkin@state.gov
  • United States Citizens should send an email to ACSKinshasa@state.gov to request an appointment or call at 097-261-6145 (Monday through Friday, 8:00 a.m. to 12:00 p.m.) for guidance.  If you would like to make your registration online, you may do it anywhere there is internet connection or visit our office where a computer is available in our waiting room from Monday through Thursday from 1:00 p.m. through 4:00 p.m.  However, to avoid lengthy delays, particularly during summer months, we urge you to come to the consular section on those times listed above.


Immigrant Visas


Non-Immigrant Visas

Notarials